Introduction
Slumber Sanctuary (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website slumbersanctuary.com.au.
Information We Collect

Personal Information
We collect the following personal information when you contact us:

• Name
• Email address
• Phone number

This information is collected when you voluntarily provide it to us through contact forms or enquiries about our services.

Automatically Collected Information
We use Google Analytics to collect information about how visitors use our website, including:

• Browser type and version
• Device information
• IP address (anonymised)
• Pages visited and time spent on pages
• Referring website addresses

This information is collected automatically and does not personally identify you.

How We Use Your Information
We use the information we collect to:

• Respond to your enquiries about our services
• Contact you regarding our services
• Improve our website and user experience
• Understand how visitors interact with our website through analytics

Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except:

• Google Analytics: We use Google Analytics to analyse website traffic. Google may use this data in accordance with their privacy policy
• Legal Requirements: When required by law or to protect our rights

Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to help us analyse how users interact with our website. The information generated about your use of the website will be transmitted to and stored by Google.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available at: https://tools.google.com/dlpage/gaoptout

Data Security
We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights
Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Request correction of your personal information
• Request deletion of your personal information
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Cookies
Our website uses cookies for Google Analytics purposes. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.

Children’s Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Slumber Sanctuary
Email: hello@slumbersanctuary.com.au

Governing Law
This Privacy Policy is governed by the laws of Queensland, Australia, and complies with the Australian Privacy Principles under the Privacy Act 1988 (Cth).